Unable to enter multi-factor authentication with Citrix DaaS Remote PowerShell SDK

Unable to enter multi-factor authentication with Citrix DaaS Remote PowerShell SDK

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Article ID: CTX572924

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Updated On:

Description

After installing and running the Virtual Apps and Desktops Remote PowerShell SDK, explicit authentication is required using the Get-XdAuthentication cmdlet.
After entering the username and password, multi-factor authentication dialog is displayed, but the 6-digit OTP code input items are not displayed.
 

Resolution

This issue need to collect HAR file for investigation cause, but in order to solve issue you can try the following solution:

Solution:
1. Update Microsoft Edge to the latest version
2. Get the latest Windows update

Note:
・This is related to the compatibility of Edge
・If this is not solving your issue please contact Citrix Technical Support for future investigation

Problem Cause

The compatibility of Edge