Launching Citrix Studio results in Error Id: XDDS:62B4A47D

Launching Citrix Studio results in Error Id: XDDS:62B4A47D

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Article ID: CTX572777

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Updated On:

Description

Launching Citrix Studio results in 'Reenter the Controller address or enter a new address.' with Error Id: XDDS:62B4A47D

Resolution

This error would typically occur when one of the Delivery controllers on the site is inaccessible.

Validate the power status and accessibility of all the Delivery controllers and reboot one at a time if required.

Problem Cause

Broken communication between the Delivery Controllers would lead to this error.

Issue/Introduction

One Delivery Controller was hung, forcefully rebooting the Delivery Controller resolved the issue