Citrix Director blank icon reflected in start menu after installation

Citrix Director blank icon reflected in start menu after installation

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Article ID: CTX571216

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Description

Citrix Director icon is blank in start menu after installation. 
image.png

Resolution

  1. Open command prompt and run command: echo %systemdrive% , and note down the output of command (mostly, this should be C:)
  2. Right-click on the Citrix Director icon in Start menu, choose More then choose Open File locationimage.png
  3. Open Notepad and drag the icon from File Explorer into Notepad. Notepad will show contents similar to:image.png
  4. In the contents of Notepad, replace %systemdrive% with the output in step 1 and Save the file
  5. Refresh File Explorer and the Citrix Director icon should be reflected.