Endpoint IP shows as "127.0.0.1" in Director
Article ID: CTX571056
Updated On:
Description
Endpoint IP column doesn't show the true Client IP address.
Instead, it shows as "127.0.0.1" in Citrix Director (or Citrix Cloud Monitor).
Resolution
Resolution 1:
This is expected behavior if the session was launched via RDP/Console Connection.
Resolution 2:
If the session was launched via Citrix ICA Connection and Client proxy was configured, disable the Client proxy to determine if issue resolved by reflecting the true client IP address.
The session was launched via RDP/Console Connection. Not via Citrix ICA Connection.
Cause 2:
Client proxy has modified the client IP address as 127.0.0.1.
This is expected behavior if the session was launched via RDP/Console Connection.
Resolution 2:
If the session was launched via Citrix ICA Connection and Client proxy was configured, disable the Client proxy to determine if issue resolved by reflecting the true client IP address.
Problem Cause
Cause 1:The session was launched via RDP/Console Connection. Not via Citrix ICA Connection.
Cause 2:
Client proxy has modified the client IP address as 127.0.0.1.
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