Users Launch Resources Failed: "Citrix workspace app cannot create a secure connection"

Users Launch Resources Failed: "Citrix workspace app cannot create a secure connection"

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Article ID: CTX562143

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Updated On:

Description

Users launch resources failed with html5:" Citrix workspace app cannot create a secure connection in this browser. Please refer to Citrix Knowledge Center article CTX134123"

Resolution

  1. Add the ADC DNS entry in client's hosts.conf file, which resolves the web url to ADC
  2. Disable proxy server on the issued client

Problem Cause

Proxy server is enabled on the issued client