Unable to add VMware hosted Virtual Machine created by Machine Creation Services to another catalog

Unable to add VMware hosted Virtual Machine created by Machine Creation Services to another catalog

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Article ID: CTX562126

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Updated On:

Description

After removing a persistent Machine from MCS Catalog, the machine will not be visible while adding it to a Manual Catalog. The same machine can be added with Power Unmanaged option in a Remote PC access catalog.

Resolution

  1. Navigate to the affected Virtual Machine in vSphere which is not visible in Studio
  2. Look for Custom Attributes as shown below
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  1. In the XdConfig attribute, remove the XDProvisioned=true value.
  2. Go to Citrix Studio and proceed to add the machine in the Catalog
  3. Post adding, the machines can be Power Managed through Citrix Studio

Problem Cause

Custom Attributes are added to the machines when provisioned with the MCS provisioning, Hence the attribute prevents the machine to visible while re-adding to a new catalog

Issue/Introduction

After removing a persistent Machine from MCS Catalog, the machine will not be visible while adding it to a new Manual Catalog. The same machine can be added with Power Unmanaged option in a Remote PC access catalog.