When the WEM agent runs on Windows Server 2022, the memory usage limit applied to specific processes might not work as expected

This issue [WEM-28773] is fixed in Workspace Environment Manager Agent 2402 and later.  For more details on the issue, refer to https://docs.citrix.com/en-us/workspace-environment-management/service/whats-new#fixes

Download the latest WEM agent package (Citrix-Workspace-Environment-Management-Agent-Setup.zip) from the WEM service Utilities tab and save a copy on the agent host.

Problem Cause

Citrix uses the Microsoft API to manage the memory limit. The API doesn't work well on Windows 2022 Server OS, which causes the problem.