Windows 10 VDI Resolution Changed to 1600 from 1920 after Waking up Dell Wyse from Sleep Mode

Windows 10 VDI Resolution Changed to 1600 from 1920 after Waking up Dell Wyse from Sleep Mode

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Article ID: CTX553320

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Updated On:

Description

Windows 10 VDI resolution changed to 1600 from 1920 after waking up Dell Wyse 3040 from sleep mode.

Environment

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Resolution

According to Dell article, to avoid this, change the time for entering sleep mode to 2-3 hours on Dell Wyse 3040

Problem Cause

There is limitation for Wyse ThinOS 3040 GPU driver. The issue sometimes causes ThinOS to lose higher resolutions after waking up from sleep mode. As a result, lower resolutions cause user to view the wallpaper as zoomed in.

Additional Information

Dell Article:  https://www.dell.com/support/manuals/zh-cn/wyse-3040-thin-client/wyse-thinos_9_3_x_ag/configure-the-display-settings?guid=guid-e9c36d04-1461-4475-83b6-0f93228150b0&lang=en-us&lwp=rt