Citrix SSONCOM.EXE causes slow login time

Citrix SSONCOM.EXE causes slow login time

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Article ID: CTX550388

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Updated On:

Description

Slow login time - specifically at the welcome screen.
Microsoft found that the culprit was the Citrix component SSONCOM.EXE.

Windows login screen would hang at:

  • Other user > Welcome
  • Applying internet settings

Resolution

Upgrading VDA to 1912CU7 and CWA to 2303 and the slow login no longer occurred.

Problem Cause

Issue appeared on VDA 1912Cu6.


Windows login screen would hang at:

  • Other user > Welcome
  • Applying internet settings