Unable to filter Instance Syslog messages over 1 Month in ADM

Unable to filter Instance Syslog messages over 1 Month in ADM

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Article ID: CTX549546

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Updated On:

Description

Customer wanted to audit NetScaler historical instance syslog in ADM, however could only obtain data within 1 Month in GUI page.


ADM instance syslog data pruning is configured with 90 days, there should have data age greater than 1 Month.
P.S. data pruning configure

Resolution

To audit instance syslog messages over 1 month in ADM GUI:
  1. Go " Infrastructure > Events > Syslog Messages"
  2. Click Drop Down and select "Historical Data".
  3. Manually customize interested time span and Click Search button
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Problem Cause

For syslog messages that age over 1 Month, ADM will move them to "historical data" instead of "Recent Data".