ADM GUI is down and users only have access via SSH
Article ID: CTX549336
Updated On:
Description
Users are unable to get any access to ADM GUI on 13.1
Resolution
ADM GUI is down and has remained down. Please follow the steps below to bring GUI up
steps via ssh -
1. ps -ax | grep mas
2. masd stop
3. masd start
steps via ssh -
1. ps -ax | grep mas
2. masd stop
3. masd start
Problem Cause
Processing halt causing GUI to be inaccessible, If the steps done do not resolve the issue please try rebooting the device.Additional Information
https://support.citrix.com/article/CTX216121/how-to-reset-netscaler-mas-to-default-configuration
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