SVM can't communicate to NSIP with "Manage through internal network" option enabled

SVM can't communicate to NSIP with "Manage through internal network" option enabled

book

Article ID: CTX549294

calendar_today

Updated On:

Description


Upgrade from 12.1 to NS13.1 Build 33.49 on SDX Platform and enabled "Manage through internal network" 

SVM and NSIP did not communicate, Displayed as Down. Remove this option backs to normal. 

Resolution

  1. Re-provision the VPX with version 13.0-36.27 and higher version of VPX instances to have this feature enabled 

Problem Cause

When "Manage through internal network" is enabled, SVM tries to first enable the internal interface(in this case it is 0/2) of VPX and then try to add ARP.

In this case, both the operations are failing because 0/2 itself is not present in VPX

When the VPX was provisioned it's build was 12.1-63.22 where VPX-always-ON support was not present.

So It had only one management interface i.e 0/1 .It didn't have 0/2. Later VPX was upgraded to 13.0-86.17 and 13.0-86.102 which has VPX-always-ON support but internal interface is missing.

So it is not possible to enable "Manage through internal network" for this VPX.
 


 

Additional Information

https://www.citrix.com/blogs/2020/06/10/citrix-adc-sdx-to-vpx-always-on-reachability/