ADM Cloud Users are not able to view Users & Roles options under settings in Citrix ADM GUI
Article ID: CTX549281
Updated On:
Description
Invited/cloned users will not have access to Users & Roles access on Citrix ADM Cloud
(Path ==>In the Citrix ADM GUI, navigate to Settings > Users & Roles > Users.)
Resolution
Only onboarded users have super admin privilege and can have access to Users & Roles options under settings in Citrix ADM GUI (Hosted on Citrix Cloud)
Hence, users needs to login with super admin access on ADM Cloud in order to configure role-based access control
Hence, users needs to login with super admin access on ADM Cloud in order to configure role-based access control
Problem Cause
Invited/Cloned Users doesn't have super admin accessIssue/Introduction
Citrix ADM Users are not able to view Users & Roles options under settings in Citrix ADM GUI (Hosted on Citrix Cloud)
This is due to lack of super admin privilege access.
Only onboarded users are super admin privilege and can have access to Users & Roles options under settings in Citrix ADM GUI (Hosted on Citrix Cloud)
Hence, users needs to login with super admin access on ADM Cloud in order to configure role-based access control
Was this article helpful?
Yes
No
Powered by
