Intermittent Enumeration of Resources [Azure AD]

Intermittent Enumeration of Resources [Azure AD]

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Article ID: CTX495517

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Description

Intermittent Enumeration of Resources [Azure AD] : Some apps and desktops enumerations are missing at the user's Store, and appear back intermittently after reauthenticating to the Store.

Resolution

  1. The Security Groups have to be configured with Universal Scope in the Active Directory instead of Global. 
  2. Adding a group as a member of another group (nesting) is supported with the DSAuthAzureAdNestedGroups feature enabled. You can enable DSAuthAzureAdNestedGroups by submitting a request to Citrix Support.
  3. In some cases, the issue happens due to an outdated Cloud Connector, which can be resolved by
    • Removing the Cloud Connectors from the Resource Location, one by one.
    • Uninstalling the installed version, and reinstalling the latest version available.
    • Restarting the Cloud Connectors, one by one.

Problem Cause

Problem with the Scope of the Security Groups of the users whose enumeration fail intermittently.

Issue/Introduction

The Security Groups have to be configured with Universal Scope in the Active Directory instead of Global. 

Additional Information

https://docs.citrix.com/en-us/citrix-workspace/secure.html#azure-active-directory
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