ADM Service not showing Host ID
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Article ID: CTX493622
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Updated On:
Description
When customer goes into ADM Service portal and navigates to Pooled Licensing section, the Host ID is not populated and shows a blank value.
Resolution
- Login onto ADM Service, preferably using Chrome browser.
- Open the Developer Tool (Do right click and select Inspect from menu)
- Switch the Console Tab of it.
- Execute the following script and wait for a few seconds to view the Host ID printed there. (It will make an API call to ADM Server and fetches the information and prints Host ID)
Script:
rdx.model.get(rdx.utils.get_resource("mps_summary"), null, new rdx.callback(function name(params)
{console.log("hostid = ", params.mps[0].hostid)}
));
Problem Cause
When customer goes into ADM Service portal and navigates to Pooled Licensing section, the Host ID is not populated and shows a blank value.
Issue/Introduction
This article will assist when the Host ID is not populated and shows a blank value, when going into the ADM Service portal under the Pooled Licensing section
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