ADM HDX Insight/Gateway Insight fail to display data over one month

ADM HDX Insight/Gateway Insight fail to display data over one month

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Article ID: CTX493208

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Updated On:

Description

ADM HDX Insight/Gateway Insight cannot show more than one month data although the time period was set to more than 3 Months or longer.
e.g. Unable to show the "Terminated Sessions" record under path "Gateway>HDX Insight>Users" over one month

Resolution

By default, the value of "Days to persist daily data" is set to 31 days
  1.  To modify this value, go to:
    •  Settings > Analytics Settings > Data Persistence
  2. Also reference link: Configure database persistence | Citrix Application Delivery Management 13.1 (netscaler.com)

 

Problem Cause

By design. The default value of "Days to persist daily data" was set to 31 days