Cannot add ADC URL to workspace with cannot connect to Server Error

Cannot add ADC URL to workspace with cannot connect to Server Error

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Article ID: CTX492316

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Updated On:

Description

Cannot add ADC URL to workspace with cannot connect to Server Error
ADC use as gateway, with external environment
Can access via Web browser and launch resource

Resolution

Change ADC gateway Theme from RfWebUI based to X1 based.  

Problem Cause

  • From the Client CDF trace , we can see the HTTP timeout error when try to connect URL :
92,3,2023/03/21 16:24:12:47114,16292,13152,1,CitrixReceiver,,0,,9,Error,"[2023-03-21 16:24:12:470] [16292] [winsslvalidation.cpp:151] Exception during WinSSLValidation::PerformValidation(), errorCode=65149 : The HTTP request timed out.
",""
93,3,2023/03/21 16:24:12:47116,16292,13152,1,CitrixReceiver,,0,,9,Error,"[2023-03-21 16:24:12:470] [16292] [configurationprovider.cpp:955] ConfigurationProvider::ValidateCertificate: Failed
",""
94,3,2023/03/21 16:24:12:47118,16292,13152,1,CitrixReceiver,,0,,9,Error,"[2023-03-21 16:24:12:470] [16292] [configurationprovider.cpp:1045] ConfigurationProvider::getConfigForURL : Ceritification failed for  https://*****
  • On ADC side, ADC gateway RfWebUI based Theme include the http request (GET /logon/LogonPoint/index.html), it will generate large network packet, which may lead to the Client disconnecting the session without fully getting ADC response.
    • ADC gateway X1 based theme will not include the Http request, which may not cause the http request time out error.