Connectivity Retry Counts for DDC to Connect to Database when Database Connectivity seems lost
Article ID: CTX491646
Updated On:
Description
When database connectivity appears to have been lost with DDC, how many retry attempts are made to reconnect to the database?
Instructions
- Every 10 seconds DDC will retry to connect database to restore connection.
- After 5 minutes, the broker service reports state "PendingFailure" through the SDK before transitioning to "Failed".
- The 5 minutes can be modified through registry:
- HKEY_LOCAL_MACHINE\Software\Citrix\DesktopServer\DataStore\Connections\Controller\MaxConnectivityLossSecs
- DWORD 300(secs)(default)
Please refer to: https://support.citrix.com/article/CTX126704/registry-entries-used-by-xendesktop-broker-service
Environment
Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.
Additional Information
Was this article helpful?
Yes
No
Powered by
