Error Creating MachineCatalog in AWS - MC_CreateMachineCatalogInitialzation

Error Creating MachineCatalog in AWS - MC_CreateMachineCatalogInitialzation

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Article ID: CTX491083

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Updated On:

Description

Error when creating  new machine catalog on AWS.

Error message does not provide much information apart from a transaction ID and Action Name: MC_CreateMachineCatalogInitialzation.

Role based auth is being used - https://docs.citrix.com/en-us/citrix-daas/install-configure/connections/connection-aws.html#about-aws-permissions

Resolution

After checking cloud connectors, not all cloud connectors had the IAM Role. 

After assigning the the IAM Role  to the cloud connectors, issue was resolved. 

Problem Cause

The IAM Role was missing from the cloud connectors. 

Issue/Introduction

Unable to create machine catalog in AWS with error relating to MC_CreateMachineCatalogInitialzation.