Connection Interrupted. Citrix Workspace will try to reconnect in over an hour

Connection Interrupted. Citrix Workspace will try to reconnect in over an hour

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Article ID: CTX489620

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Updated On:

Description

Connection Interrupted. Citrix Workspace will try to reconnect in over an hour.
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Resolution

Issue resolved after upgrading ADC to required version
  • 13.0.52.24 or later
  • 12.1.56.22 or later

Problem Cause

Citrix ADC version does not meet the requirement of Enlightened Data Transport (EDT)
Adaptive transport | Citrix Virtual Apps and Desktops 7 2303
Citrix Gateway (ADC)
  • 13.0.52.24 or later
  • 12.1.56.22 or later