Citrix Policies are not applied and VDAs become unregistered if a policy is updated in Studio.
Article ID: CTX477761
Updated On:
Description
Citrix polices no longer apply to the VDA . These are policies created in Citrix Studio .
Issue not seen with policies created with MS GPOs.
In addition If a policy is updated in Studio then VDAs become immediately unregistered and users are unable to logon.
In Director “configuration Set Failure“ errors are seen.
On DDC these events are observed
Log Name: Application
Source: Citrix Broker Service
Date: 9/26/2022 7:02:27 PM
Event ID: 1115
Task Category: None
Level: Warning
Keywords:
User: NETWORK SERVICE
Computer:
Description:
The Citrix Broker Service failed to broker a connection for user 'xxx\ccccc' to resource 'xxxxxxxx6'. An error occurred when applying policy settings to virtual machine 'vvvvvv'
Source: Citrix Broker Service
Date: 9/26/2022 7:02:27 PM
Event ID: 1060
Task Category: None
Level: Warning
Keywords:
User: NETWORK SERVICE
Computer:
Description:
The Citrix Broker Service failed to apply settings on the virtual machine '
Check that the virtual machine can be contacted from the controller and that any firewall on the virtual machine allows connections from the controller. See Citrix Knowledge Base article CTX126992.
Resolution
- For solution see https://support.citrix.com/article/CTX232143/error-the-citrix-desktop-service-was-refused-a-connection-to-the-delivery-controller-ip-address-xxxxxxxxxxxx
smartdb_Volume{589e6702-0000-0000-0000-010000000000}.sdb-wal
smartdb_Volume{589e6702-0000-0000-0000-010000000000}.sdb
These belong to BitDefender which is writing to the Identity Disk.
BitDefender needs to exclude the Identity Disk from scanning.
It has been reported that BitDefender hs resolved the issue in the latest versions of their products.
For further information please contact BitDefender.
Problem Cause
Citrix .gpf files cannot be written to the identity Disk.as it is filled with BitDefender files.