Citrix Secure Private Access (SPA ) Connector Appliance not wokring with proxy configuration

Citrix Secure Private Access (SPA ) Connector Appliance not wokring with proxy configuration

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Article ID: CTX477519

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Updated On:

Description

Connector Appliance does not work with proxy configurationĀ 
As soon as proxy config is added, connectivity check fails for all the URLs

Resolution

Need to set proxy to use no-auth or basic auth (negotiate not supported at the moment)
https://docs.citrix.com/en-us/citrix-cloud/citrix-cloud-resource-locations/connector-appliance.html#network-requirements
This is what the document states:
  • If you use a proxy with Connector Appliance, the proxy must be unauthenticated or use basic authentication.

Problem Cause

Issue is due to the proxies being secured with kerberos auth, however the Connector Appliance only supports proxies which are unauthenticated or using basic auth. https://docs.citrix.com/en-us/citrix-cloud/citrix-cloud-resource-locations/connector-appliance.html#network-requirements