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Article ID: CTX477507
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Updated On:
Description
In the event viewer, find the error from MetaFrameEvents with ID 1105: Could not add printer connection to printer (\\printerserver\printer), for user (username). Error condition is: (The Requested operation requires elevation.
Resolution
Enable driver installation via AD GPO
- Click through "Computer Configuration | Policies | Windows Settings | Security Settings | Local Policies | Security Options" in the left pane
- Double-click "Devices: Prevent Users From Installing Printer Drivers" from the right pane.
- Select "disabled" to allow users to add new printers to the computer.
- Click "OK" to save your changes.
Problem Cause
Printer driver installation is disabled by policy, so the vda isn't able to install printer driver