LVDA User Cannot Reconnect with The Error "You have exceeded the concurrent connection limit"

LVDA User Cannot Reconnect with The Error "You have exceeded the concurrent connection limit"

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Article ID: CTX477369

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Updated On:

Description

User cannot reconnect ICA session with error "You have exceeded the concurrent connection limit".
It is normal when frist access, however Studio console does not display the current user name(Replaced by "-").

Environment

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Resolution

  1. Download the .Net Core Runtime installation packet from  https://dotnet.microsoft.com/en-us/download/dotnet/6.0
  2. Create .Net Core Runtime installation folder and unzip the packet.
  3. Then run the ctxinstall.sh to reinstall LVDA.
sudo mkdir /opt/dotnet
sudo tar -C /opt/dotnet -xvf dotnet-runtime-6.0.X-linux-x64.tar.gz #this package name is an example
sudo /opt/Citrix/VDA/sbin/ctxinstall.sh

Problem Cause

The dotnet on the issued LVDA is abnormal.
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Issue/Introduction

The incorrect dotnet may cause user cannot reconnect ICA seesion.
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