Citrix ADC: 13.1: error message for smart card access to gateway

Citrix ADC: 13.1: error message for smart card access to gateway

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Article ID: CTX477222

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Updated On:

Description

Citrix ADC: 13.1: error message for smart card access to the gateway

Resolution

As per documentation, these steps were tried.

Solution 1 

Adding setting "CTXS.allowReloginWithoutBrowserClose = true " to C:\inetpub\wwwroot\Citrix\<StoreName>Web\custom\script.js.

 

Steps:

1. In StoreFront server ,move to C:\inetpub\wwwroot\Citrix\<StoreName>Web\custom .

2.Right Click script.js ,and add below content to the end of the file. 

CTXS.allowReloginWithoutBrowserClose = true 

3.Save the file. 

4.Run command "iisreset" .

 

Solution 2 - Applies to ADC scenario only

 

Steps:

1. In the ADC server, move to /var/netscaler/logon/LogonPoint/custom/script.js

2. Right Click script.js ,and add below content to the end of the file. 

CTXS.allowReloginWithoutBrowserClose = true 


Problem Cause

This behavior is by design.
 

Issue/Introduction

This article shows the process of how to fix the following error message "you cannot log on using a smart card."

Additional Information

https://support.citrix.com/article/CTX227673/please-close-your-browser-to-protect-your-account