Disconnected sessions not reconnecting in Server VDA 2203 and higher

Disconnected sessions not reconnecting in Server VDA 2203 and higher

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Article ID: CTX477137

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Updated On:

Description

After a disconnection the user profile stays active on the server the user was first logged and is locked. When users get disconnected and click the Desktop-icon to get into their session again, they always get a temporary profile on another server. No additional configuration regarding disconnections. No errors are visible in the event viewer.

Environment

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Resolution

The following policy should be disabled:

User Configuration > Administrative Templates > System > Ctrl+Alt+Del Options
Policy: Remove Lock Computer



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Problem Cause

The following policy was active which caused the issue:

User Configuration > Administrative Templates > System > Ctrl+Alt+Del Options
Policy: Remove Lock Computer