Mac OS input source not synchronized correctly to remote applications or desktops

Mac OS input source not synchronized correctly to remote applications or desktops

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Article ID: CTX475825

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Description

With Citrix Workspace app for Mac 2212 (or previous version) on Mac OS 13, you might encounter problems that client input sources cannot be synchronized correctly to your remote applications or desktops.
For example, for Mac OS 13, the default English input source is English - ABC, while in the past, it’s English - US. And Citrix Workspace app cannot synchronise the English - ABC correctly to VDAs.
Here is a list of input sources which might be synchronized incorrectly:

 
LanguageMac OS 13 Input Source
SwedishSwedish
PortugueseBrazilian
JapaneseAlphanumeric (Google)
Hiragana (Google)
Katakana (Google)
Half-width Katakana (Google)
Full-width Alphanumeric (Google)
EnglishABC
EnglishABC - India
Simplified Chinese 搜狗拼音/Sougou
Traditional ChineseZhuyin - Traditional
Cangjie - Traditional
Sucheng - Traditional
Pinyin - Traditional

Resolution

After launch the session, change the keyboard layout or IME manually in VDA side to make sure it’s same as Mac client-side input source. Citrix Workspace app for Mac will provide update on later versions to address above issues.

Problem Cause

MacOS renamed several input sources names
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