FAS disabled but still get Citrix notification Warning: FAS Server unavailable

FAS disabled but still get Citrix notification Warning: FAS Server unavailable

book

Article ID: CTX473045

calendar_today

Updated On:

Description

Admin email notification Warning: FAS Server unavailable. FAS Server 'FQDN.ca' is either down or unavailable since 11/01/2022 2:35:44 PM EST.

Resolution

--Disable Federated Authentication Service in Cloud Portal (Workspace Configuration / Authentication)
--Remove FAS Servers listed under Resource Location to prevent the email notification warning for FAS server unavailable even though it was already disabled in Cloud Portal (Workspace Configuration / Authentication)

Problem Cause

FAS Server still listed under Resource Location

Issue/Introduction

Remove FAS from Resource Location.