Citrix DaaS - Machines are showing SID value instead of Machine Name in Cloud Console and Remote SDK

Citrix DaaS - Machines are showing SID value instead of Machine Name in Cloud Console and Remote SDK

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Article ID: CTX472949

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Updated On:

Description

Machines created via MCS are not resolving Machine Name. Instead the object SID is shown when viewing the Citrix Cloud Console as well as Get-BrokerMachine via Remote PowerShell SDK..

Resolution

Temporary Workaround: Manually running Update-BrokerNameCache -Machine S-1-5-XX-XXXXXXXX-XXXXXXXXX-XXXXXXXXX-XXXXXXXX forces an update to check the broker machine name Please note: Customer must have latest PowerShell Remote SDK installed for this command to be available.

Problem Cause

The Broker reaches out to a possibly different Connector\Domain Controller than MCS utilized to create the identity resulting in a failed call by the Broker because AD replication has not completed yet.