How to Generate a support file for ADC

How to Generate a support file for ADC

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Article ID: CTX472859

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Description

This article shows users how to generate a support bundle from there ADC device 


Instructions

1 - On the ADC click on Configuration and Click the drop down to system 

2 - Click Diagnostics and find "Generate support file"
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3 - Click run node, this collects all information on the ADC 
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4 - When the process is complete, Please download and this will be saved on your desktop

5 - Upload to cis.citrix.com for further analysis.

You can also collect the support bundle of the ADC through the CLI by running the below command,

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