Unable to access Storefront link using IP address

Unable to access Storefront link using IP address

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Article ID: CTX471057

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Updated On:

Description

  • There is a requirement to access the Storefront URL using IP address.
  • Accessing the URL as https://<StorefrontIP>/Citrix/Storeweb throws error "HTTP Error 404. The requested resource is not found."
  • Accessing the URL using FQDN/baseURL as https://Storefront.domain.com/Citrix/Storeweb or https://Baseurl/Citrix/Storeweb is successful

Environment

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Resolution

Remove hostname from IIS site binding on all the storefront servers

Problem Cause

IIS site binding configuration

Additional Information

You may refer to https://learn.microsoft.com/en-us/iis/configuration/system.applicationhost/sites/site/bindings/binding#how-to for guidance on IIS bindings.