Responder policy cannot be evaluated for Citrix Gateway "/cgi/login" request

Responder policy cannot be evaluated for Citrix Gateway "/cgi/login" request

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Article ID: CTX465097

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Updated On:

Description

Responder policy cannot be hit for Gateway "/cgi/login" http requst even policy expression is evaluated as TRUE.

Resolution

Bind the responder policy with bind type of "AAA_Request" and Request both to Gateway Virtual Server.

Example commands:
add responder policy test "CLIENT.IP.SRC.EQ(1.1.1.1).NOT" RESET
bind vpn vserver vsname -policy test -priority 100 -gotoPriorityExpression END -type REQUEST
bind vpn vserver vsname -policy test -priority 100 -gotoPriorityExpression END -type AAA_REQUEST

Problem Cause

Since the "/cgi/login" request is handles seperately via AAA module, which is processed before the Responder policies. So the "/cgi/login" request won't be evaluated by Responder policy. This behaviror is by design.

The policy evaluation flow of ADC list for your referrence here 
 

Additional Information

The policy evaluation flow of ADC list for your referrence : https://support.citrix.com/article/CTX135254