Citrix Director - No export option when viewing information under Filter tab
Article ID: CTX463750
Updated On:
Description
In Citrix Director, when you go to the "Filters" tab, the export button is not visible.
Only the "Choose Columns" button is available.
Resolution
In order to be able to export information from filters tab, site must be on 1808 or higher.
Please view article - https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/1912-ltsr/director/version-matrix.html
If only Director is upgraded higher than 1808 but DDC's are not higher than 1808, then the export option will not be shown in Citrix Director,
Please view article - https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/1912-ltsr/director/version-matrix.html
Problem Cause
Entire site needs to be on 1808 or higher.If only Director is upgraded higher than 1808 but DDC's are not higher than 1808, then the export option will not be shown in Citrix Director,
Issue/Introduction
Export option not visible in Director under Filter tab
Additional Information
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/1912-ltsr/director/version-matrix.html
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