Citrix Provisioning Console communication error while running on Azure

Citrix Provisioning Console communication error while running on Azure

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Article ID: CTX463440

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Description

The Citrix Provisioning Console fails to communicate with Azure after TLS 1.0 has been disabled.  This prevents the use of CVAD Setup Wizard or power management in Azure using the Citrix Provisioning Console or Citrix Provisioning PowerShell interfaces. This affects all version of Citrix Provisioning that support Azure.

Resolution

Citrix has addressed this issue in PVS 2203 CU1.

https://www.citrix.com/downloads/provisioning-services/product-software/provisioning-services-2203-ltsr-cu1.html

Problem Cause

A change in Azure has resulted Citrix Provisioning (PVS) not being able to communicate with Azure using the PVS Console.  The modification to Azure environment disabled TLS 1.0 and 1.1.

Additional Information

https://docs.microsoft.com/en-us/troubleshoot/azure/active-directory/enable-support-tls-environment?tabs=azure-monitor
 
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