YubiKey is not working on VDA with Windows 2016 - Error: Something went wrong; Request Timed Out
Article ID: CTX462437
Updated On:
Description
YubiKey is not working on a VDA with Windows 2016 . The same Yubikey works on a Windows 10 VDA,
A timeout is observed.
YubiKey redirected using Fido2 protocol.
Resolution
YubiKey used Fido2 which is not supported on Windows 2016.
The YubiKey will work fine on Windows 2019
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/secure/fido2.html
Microsoft requirements
Version 1809 for host is Windows 2019 .
The YubiKey will work fine on Windows 2019
Problem Cause
Our documentation states following requirements .https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/secure/fido2.html
Microsoft requirements
- Windows 10 Version 1809 (client and host) or later
- Windows Hello (optional)
Version 1809 for host is Windows 2019 .
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