Reboot schedules getting abandoned

Reboot schedules getting abandoned

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Article ID: CTX462371

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Updated On:

Description

Half or few VDAs reboot during reboot cycle but remaining VDAs never gets rebooted. 
Reboot cycle gets abandoned.

Resolution

Mark Citrix desktop service  for Delayed Start on the VDAs.

Problem Cause

If the VDA which gets rebooted ( Phase 1 worker ) during the schedule reboot cycle, tries to register with a DDC and fails in its first Attempt . This can be verified in the VDA application event viewer logs. However it successfully registers to another DDC or the same DDC after failed attempts , the reboot cycle may get abandoned .

As per the reboot Schedule code logic , we need LastdeRegistrationReason correctly updated in the Database , the  unexpected registration failure doesn't update this value in the database, due to which the reboot cycle gets abandoned .