How to add new administrator to WEM without WEM Administration Console
Article ID: CTX461339
Updated On:
Description
Existing administrator of WEM left organization and need to add new administrator to manage infrastructure through WEM Administration Console.
Resolution
Add new admin account in WEM database.
- Get new administrator's SID. You can get it by executing following command or from AD user properties.
wmic useraccount where name="<USER name>" get sid
- Let SQL admin update the table VUEMAdministrators of WEM database with this SID replacing an SID (of Admin which has left the organization).
- Now connect to WEM Administration Console with new administrator. You should be able to manage your WEM infrastructure now.
Problem Cause
Existing WEM administrator no longer available with the organization.
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