Re-Captcha authentication failed: process_kernel_socket: call to authenticate user

Re-Captcha authentication failed: process_kernel_socket: call to authenticate user

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Article ID: CTX461280

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Updated On:

Description

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nsvpn.log:
Jun 30 15:38:35 <local1.info> ADC3 [1309]: (0-32) process_kernel_socket: ns_aaad_decrypt_auth not done
Jun 30 15:38:35 <local1.info> ADC3 [1309]: (0-32) process_kernel_socket: call to authenticate user :DOMAIN\user, vsid :11208, userlen 9
 

Resolution

  1. Configure Secret Key and Site Key. Server URL is blank.
  2. Click "OK".
  3. Server URL will generate automatically.
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Problem Cause

Server URL is error. Do not need to configure Server URL manually.

Additional Information

https://docs.citrix.com/en-us/citrix-adc/current-release/aaa-tm/authentication-methods/nfactor-recaptcha-configuration.html
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