Launching Issues using Workspace App for iOS Client Devices - Session error 8

Launching Issues using Workspace App for iOS Client Devices - Session error 8

Launching Issues using Workspace App for iOS Client Devices - Session error 8

book

Article ID: CTX460123

calendar_today

Updated On:

Description

iOS Client Devices cannot launch Published App through Workspace App > "The operation couldn't be completed - HdxSdkErrorDomain_Session error 8".

Resolution

Accessing the Citrix Netscaler Gateway, disable the ICA L7 Latency via shell:
- nsapimgr -ys enable_ica_l7_latency=0

.

Problem Cause

This situation is occurring because of a Video Performance and Application Launch issue from the Netscaler Gateway [CVADHELP-17944].

Additional Information

All component versions supported by the Product Lifecycle Support per Vendor:

Citrix Product Matrix > https://www.citrix.com/support/product-lifecycle/product-matrix.html
- CVAD 1912 LTSR > https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/1912-ltsr/manage-deployment/ipv6.html
- CVAD Current Release > https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/manage-deployment/ipv6.html
Supported Hypervisors for Citrix DaaS (formerly known as Citrix Virtual Apps & Desktops) and Provisioning Services: https://support.citrix.com/article/CTX131239
Microsoft Lifecycle Policy > https://docs.microsoft.com/en-US/lifecycle/

Was this article helpful?

thumb_up Yes

thumb_down No