Power BI fails to launch in 7.15 LTSR VDA

Power BI fails to launch in 7.15 LTSR VDA

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Article ID: CTX460121

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Description

Power BI can't be opened in a Windows Server 2012 R2 with VDA 7.15 LTSR installed.
No errors are thrown, the Power BI launch keeps stuck at UI initialization page without any response.

Resolution

Upgrade VDA to 1912 LTSR at least, for compatible with Microsoft Edge WebView2.
 

Problem Cause

The latest Power BI requires Microsoft Edge WebView2, which keeps crashing due to compatibility problem in VDA 7.15 LTSR + Windows 2012 R2 server.
Reference:
https://powerbi.microsoft.com/en-us/blog/reminder-webview2-will-be-required-for-the-next-power-bi-desktop-release/
https://github.com/MicrosoftEdge/WebView2Feedback/issues/1082