Unable to create Azure hosting connection in On-Premise Studio

Unable to create Azure hosting connection in On-Premise Studio

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Article ID: CTX457802

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Updated On:

Description

When trying to create a new Azure hosting connection in on-premise Studio, it may fail with the following error: 

Error Id: XDDS:09449CBF
Exception: Error Source : Citrix Studio StackTrace: System.Net.WebException The remote server returned an error: (400) Bad Request. at System.Net.HttpWebRequest.

Creation of a new Azure hosting connection can fail in 1912 versions of Citrix Virtual Apps and Desktops  and in 7.15 versions of Citrix Xenapp and XenDesktop. 
 

Environment

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Resolution

This issue is fixed in CVAD 1912 CU6

Open a tech support ticket and mention CVADHELP-18741 to get access to a private file with updates needed to create an Azure hosting connection.

Private fix is available for:

  • Citrix Virtual Apps & Desktops 7 1912 LTSR CU3, CU4 and CU5
  • XenApp & XenDesktop 7.15 LTSR CU6


Monitor "Fixed Issues" in Citrix Documentation for mention of CVADHELP-18741 to learn when the update has been included in a Cumulative Update. 

Citrix Virtual Apps and Desktops 7 1912 Long Term Service Release (LTSR)
XenApp and XenDesktop 7.15 LTSR

Problem Cause

A recent update to Azure Resource Management PowerShell SDK caused calls made by Citrix Studio SDK to fail. 
 

Issue/Introduction

A recent updates to Azure Resource Management PowerShell SDK caused calls made by Citrix Studio SDK to fail when creating an Azure hosting connection.
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