CWA 2202 : Published desktop fails to launch when CWA is used

CWA 2202 : Published desktop fails to launch when CWA is used

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Article ID: CTX457073

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Updated On:

Description

-- Issue with CWA only
-- Same endpoint works when same VDA is launched from Store URL 
-- Issue with 1 end point only
-- Never worked on the CWA
-- First time set up Details

Resolution

  1. Please run below PowerShell command in the affected client machine:
  2. Open PowerShell as administrator
  3. Enter: [System.Net.DNS]::GetHostEntry([System.Net.DNS]::GetHostName()) • Restart Citrix Workspace App

Problem Cause

 From the available log files, we can see Citrix Workspace App was unable to resolve host name via DNS and threw "No such host is known" due to it.

 

•  Our SelfService module was calling MSFT .NET APISystem.Net.Dns.GetHostEntry() in order to resolve the host name an IPHostEntry instance, but the .NET API threw a “No such host is known” exception.