Cloud connector servers lost connection
Article ID: CTX457059
Updated On:
Description
Issue reported that Virtual apps could not be launched.
Upon investigating the cloud connectors, it was noticed that the VDA's are not available although the VDA's were up. After checking, it was noticed that the cloud connect was not listed in the resource location.
Rebooting the cloud connector servers didn't help.
Resolution
Cloning is not an option when deploying Cloud Connectors , this practice is not supported and cause similar issues such as the issue experienced above.
We highly recommend to install from a base image that did not have Cloud Connector software installed previously.
We highly recommend to install from a base image that did not have Cloud Connector software installed previously.
Problem Cause
2 Cloud Connectors sharing same Edgeserverid
Cloud Connectors were cloned
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