Session Prelaunch Is Not Working
Article ID: CTX457023
Updated On:
Description
- Prelaunch is enabled on the delivery group.
- Users are authorized for Prelaunch is not working.
Environment
Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.
Resolution
- Set the below on Endpoints:
Location: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Citrix\Dazzle
Type: REG_SZ
Name: EnablePreLaunch
Value: true
Type: REG_SZ
Name: EnablePreLaunch
Value: true
Problem Cause
EnablePrelaunch wasn't configured on clients with Citrix Workspace App
Issue/Introduction
Session prelaunch should be enabled at the registry level
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