Citrix Cloud - Unable to Remove Tainted VMs from Machine Catalog
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Article ID: CTX427638
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Updated On:
Description
We see a lot of below tainted accounts on machine catalog

When try to remove manually we see below error: 1 of 1 accounts could not be deleted from the identity pool.

This even results in failing a test run against this catalog to check it's status.
Environment
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Resolution
You can get output of tainted accounts by running below command against your Identity pool:
Get-AcctADAccount -State Tainted -IdentityPoolName [name of catalog]

Remove using below ADAccountSid:
Remove-AcctADAccount -ADAccountSid

Verify for remnants of tained accounts:
Get-AcctADAccount -State Tainted -IdentityPoolName [name of catalog]
Problem Cause
Tainted accounts would be corrupted sometimes and needs forceful of removal of it from Catalog via powershell
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