MvpnExcludeDomains fails to take effect on iOS when using Citrix WebSSO micro VPN with Microsoft Endpoint Manager MAM (Intune)

MvpnExcludeDomains fails to take effect on iOS when using Citrix WebSSO micro VPN with Microsoft Endpoint Manager MAM (Intune)

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Article ID: CTX341614

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Updated On:

Description

Microsoft Edge (or Citrix Secure Mail) for iOS is configured with 'MvpnExcludeDomains'. When a user browses to a website that is listed underĀ 'MvpnExcludeDomains', the traffic is still sent through Citrix Gateway. This traffic is instead expected to be sent directly to the website (not through Citrix Gateway).

Environment

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Resolution

1) Configure appropriate DNS Suffix settings on Citrix ADC.
2) Configure appropriate Intranet Applications on Citrix Gateway

See the links contained in the Additional Resources section for more information.

Note also that MvpnExcludeDomains is for use with Split Tunnel configured for Reverse mode of operation.

Problem Cause

In the past, DNS Suffix settings were ignored for legacy MDX based apps on iOS. Newer versions of Microsoft Edge and Citrix Secure Mail for iOS use the newer MAM SDK from Citrix. When Citrix Endpoint Management for MDM is not being used, then these DNS Suffix settings become used by iOS.

Additional Information

Configuring DNS suffixes:
https://docs.citrix.com/en-us/citrix-adc/current-release/dns/configure-dns-suffixes.html

To create an intranet application for one IP address
https://docs.citrix.com/en-us/citrix-gateway/current-release/vpn-user-config/configure-plugin-connections/configure-client-interception.html#to-create-an-intranet-application-for-one-ip-address

When creating Intranet Applications, not all options for entering ranges of IP addresses are currently supported, for this use case, with Microsoft MAM. Do not use the method of entering an IP range which employs the use of a subnet mask. Instead, use only the method that allows for a start IP address and end IP address for the range.

To configure split tunneling
https://docs.citrix.com/en-us/citrix-gateway/current-release/vpn-user-config/configure-plugin-connections/configure-split-tunneling.html#to-configure-split-tunneling