-- VDAs are not powering ON from any catalogs
-- Manually powering On the VDAs do not help on the issue as we do not see any action on the azure
It's an azure issue. They have tags set on the VDAs that MCS will persist then they have a conflicting policy to assign tags to the VDAs from Azure
If they remove/modify the policy in Azure it will all the the VMs to boot
NOTE:
After you create the catalog, you can view the configurations that the image inherits from the machine profile. On the Machine Catalogs node, select the catalog to view its details in the lower pane. Then, click the Template Properties tab to view machine profile properties. The Tags section displays up to three tags. To view all tags placed on the VM
Microsoft Azure Resource Manager cloud environments
Follow the guidance in this article when using the Microsoft Azure Resource Manager to provision virtual machines in your Citrix Virtual Apps or Citrix Virtual Desktops service deployment.
Cause: Machine power state action failed. Found conflicting policies that modify the same field
On splunk when we check for affected for VDA names we see "
EventName: HypervisorPowerActionSent
Message: HypervisorPowerActionSent: connectionId = 15a4e7d8-7773-455f-b131-cc078d26fb9b, brokerIp = '######', actionId = 812,868, machineSid = '#######', machineHypId = '#####', actionType = 'TurnOn', actionSource = 'Admin'
TaskName: HypervisorPowerActionSent
ActionSource: Admin
ActionType: TurnOn
--------------------
Message: [AzPv]: [a9b93f29861e] VirtualMachineManager.DeleteIfExists: Entry virtualMachine: $$$$$ virtualMachine.Id: #####
ProcessId: 5836
ServiceName: Citrix.MachineCreation
--------------------------------------------
Message: [AzPv]: [a9b93f29861e] VirtualMachineManager.DeleteIfExists: Exit virtualMachine: ##### : ###### duration: 00:00:00.1168754
ProcessId: 5836
ServiceName: Citrix.MachineCreation
ServiceName: Citrix.MachineCreation
StatusCode: Error: Machine power state action failed. Found conflicting policies that modify the same field. Fields: 'tags['Administrator'],tags['Business Owner'],tags['Business Name'],tags['Contact'],tags['Cost Centre'],tags['Description'],tags['Environment'],tags['Review Date'],tags['Technical Owner']' Policy identifiers: '[{"policyAssignment":{"name":"RSA Azure Tags Initiative for #####","id":"/providers/Microsoft.Management/managementGroups/#####/providers/Microsoft.Authorization/policyAssignments/b2a6bf8358c9486c96b020b1"},"policyDefinition":{"name":"RSA Azure Tags for Resources","id":"/providers/Microsoft.Management/managementGroups/#####/providers/Microsoft.Authorization/policyDefinitions/######"},"policySetDefinition":{"name":"RSA Azure Tags Initiative","id":"/providers/Microsoft.Management/managementGroups/AZ-MGMT-RSACloud/providers/Microsoft.Authorization/policySetDefinitions/#######"},"policyDefinitionReferenceId":"XXXXX"},{"policyAssignment":{"name":"RSA Azure Tags for Resources","id":"/providers/Microsoft.Management/managementGroups/AZ-MGMT-RSACloud/providers/Microsoft.Authorization/policyAssignments/#######"},"policyDefinition":{"name":"RSA Azure Tags for Resources","id":"/providers/Microsoft.Management/managementGroups/AZ-MGMT-RSACloud/providers/Microsoft.Authorization/policyDefinitions/######"}}]'. Please contact the subscription administrator to update the policies.
span.name: ActionCompleteCallback/TurnOn/Admin
ServiceName: BrokerService
MachineName: N49017-30-1
Message: HypervisorConnection[#####]:MarkPowerActionFailed(PowerAction[#812868,OPD\#####,Admin,TurnOn]): Reason: Citrix.Cds.HostingManagement.McsMachineManagementException: Error: Machine power state action failed. Found conflicting policies that modify the same field.