Citrix studio responds very slow, navigation between the options takes time
Article ID: CTX335364
Updated On:
Description
The Citrix Studio console takes a long time to open. With the console opened moving between the console options (catalogs, policies, etc) takes several minutes to navigate.
Environment
Citrix is not responsible for and does not endorse or accept any responsibility for the contents or your use of these third party Web sites. Citrix is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Citrix of the linked Web site. It is your responsibility to take precautions to ensure that whatever Web site you use is free of viruses or other harmful items.
Resolution
- Disable Check for publisher’s certificate revocation as per CTX139325.
- Validate that the minimum version of .Net is installed. For reference, the system requirements would be listed under https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/system-requirements.html#delivery-controller
- Ensure that port 80 is whitelisted and accessible bi-directional between all the Delivery controllers in the site
- In case of Multi-Domain and Multi geographical site setup, validate the latency of communication between the Delivery controllers, that could add up to the overall turn around time
Additional Information
Communication Ports Used by Citrix Technologies: https://docs.citrix.com/en-us/tech-zone/build/tech-papers/citrix-communication-ports.html
Was this article helpful?
Yes
No
Powered by
