Unable To Create Custom Admin Role To View Only Monitor Tab On Citrix Cloud Portal

Unable To Create Custom Admin Role To View Only Monitor Tab On Citrix Cloud Portal

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Article ID: CTX331415

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Updated On:

Description

You wish to reduce some of the permissions for the inbuilt role without adding the Manage tab to a user. If you make a copy of HelpDesk Administrator or Session Administrator role to assign custom permissions then the "Manage" tab also becomes visible and there is no option to remove it.
 

Resolution

Product team is aware of this use case and is working on  this feature enhancement.

Problem Cause

This is working as designed. As of now “Access to 'Monitor' tab only” option is available for only inbuilt roles and not for custom roles.

Additional Information

https://docs.citrix.com/en-us/citrix-virtual-apps-desktops-service/manage-deployment/delegated-administration.html