SD-WAN: ICMP are denied by Firewall to monitor WAN links VIPs
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Article ID: CTX331078
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Updated On:
Description
ICMP are denied by Firewall to monitor WAN links VIPs
Resolution
If we need to have ICMP enabled, Firewall rules are required following next guidelines:
- Traffic type: IP protocol
- IP protocol: ICMP
- Source and destination zones: Untrusted_Internet_Zone
- Source service type: Internet
- Destination service type: IP Host
Problem Cause
As per documentation, untrusted interfaces responde to ARP/ICMP by default.
This behavior is changed when internet service is configured where untrusted interface stop responding to ICMP packet due to security configuration added for service
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